Webhooks

Webhooks
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Mozrest provides a webhook system that allows Booking Channels to receive real-time updates when relevant changes occur to a booking. This includes updates to the booking status, changes to the date/time, party size, or cancellations.

During onboarding, the partner must share the endpoint URL where Mozrest should send webhook notifications.

Supported authentication methods include Bearer Token, Basic Auth, or a custom header.

Event Types

Event	Description
`update`	Triggered when a booking is updated (e.g., time, party size, area, status)
`canceled`	Triggered when a booking is cancelled

Payload Example: Update

{
  "entity": "booking",
  "entity_id": "60e5a3ed409541da3650bd90",
  "action": "update",
  "data": {
    "partySize": 4,
    "date": 1742043600,
    "areaId": "60e5a3ed409541da3650bd90"
  }
}

Payload Example: No Show

{
  "entity": "booking",
  "entity_id": "60e5a3ed409541da3650bd90",
  "action": "update",
  "data": {
    "status": "no-show"
  }
}

Payload Example: Cancellation

{
  "entity": "booking",
  "entity_id": "60e5a3ed409541da3650bd90",
  "action": "canceled"
}

Handling Webhook Events

Respond with HTTP 2xx to acknowledge receipt.
Retries may occur in case of 4xx or 5xx responses.
Ensure idempotency on your side when processing repeated events.